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Mead: " D o n ' t try to persuade me like that. " Miss Cross: " H o w can you possibly talk like that? " Mrs. Mead: "I suppose you think I am a bad mother but w h y should I risk upsetting m y husband and daughter. " Mrs. Mead: "There'd be no point in that because he couldn't read it— I told you he's stupid. Anyway I don't mean much to John—we don't get on with each other. I don't want him to spoil our family life. " Miss Cross feels she is getting nowhere and the interview terminates. She still feels angry and does not want to have to visit Mrs.

Different families will have different ways of carrying out their tasks. Roles will be distributed differently in these various families. In one kind of family parental responsibilities are carried jointly by mother and father. In theory this implies that the children are likely to be secure in their relationships with their parents and friction between siblings is likely to be minimal. In another kind of family father is dominant, and the roles of mother and children too may be clearly defined.

This is symmetrical interaction and it is characterised by quality and the minimising of difference. In the second case the partner's behaviour complements that of the other. Complementary interaction is based on the maximisation of difference. One partner may occupy a superior position and the other the inferior, subordinate position. These positions may be socially defined as in the doctor-patient or mother-child relationships to take t w o c o m m o n examples. O n e partner does not necessarily impose a complementary relationship on the other; each partner behaves in a manner which presupposes, or takes 46 Communication in Social Work for granted, the behaviour of the other.

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